The resulting reduction in length of stay
The methodology behind our processes and tool has been proven for more than 20 years in reducing average length of stay in not-for-profit hospitals in the USA. The RealTime solution is clinically (and not IT driven) and so it is the clinical process change that is deployed in the hospital, reinforced by the RealTime software, which leads to the improvement in patient flow and the patient journey. The software also provides decision support and reporting capabilities which increase the speed at which process changes can be driven and ensures improvement are sustainable over time.
The San Antonio Community Hospital is a 300-bed not-for-profit acute care hospital in Southern California, USA, with $275M net revenue p.a. and 1800 employees.
“The length of stay reduction project is the most successful project we have ever had. It is the best example of continuous improvement I have ever seen. We reduced our ALOS for Medicare by 30% and saved $10-15M annually.”Roger Parsons CFO, San Antonio Community Hospital